Frequently Asked Questions

" ContestDesigns.com is highly committed to growing the best community of contest holders and contest designers to help resolve the problem often encountered when finding a designer with the best talent or when looking for a design project to earn cash money fast. We listen and want your feedbacks on what we are doing. Let us know how we can promote the best things and remove the worst things to make this community entirely life friendly. "

Contest Holder at-a-glance

  • Make sure you write a very good contest description.
  • Choose an attractive and considerate contest award price.
  • Give, give and give feedbacks, it's the secret to getting what you want.
  • Please choose a winner within 7 days of contest end, please.
  • Any problems, issues or concerns? Contact our support team right away.

Contest Designer at-a-glance

  • Make sure you read the contest description before submitting your design.
  • Try to listen to feedbacks from contest holder, it's the only way you have a chance to win.
  • Use your own inspiration, idea and skills and don't use any images or photos that you don't own the full/unlimited rights to.
  • Be polite when discussing about other designs or responding to contest holder.
  • Have an issue to report or noticed a problem? Contact our support team right away
  • Good Luck!
Contest Payments

This section answers questions concerning contest payments and cash payouts to winning designers. If you have any further question please contact the support team.

100% Money Back Guarantee collapse

Yes that is right. We offer 100% money back guarantee if you are not happy at all with the designs you get. All you need is to contact the support team not more than 3 days after the contest ends and your payments will be fully refunded within 4 weeks of notice for your refund.
NOTE: This only applies to Pre-paid contests ONLY. Guaranteed Contest does NOT offer 100% money back guarantee at all because the contest holder has committed to chosing a winner and awarding the cash prize(s) guaranteed.

What is the cost to post a contest? collapse

FREE. It is free to post a contest; we do not charge listing fees!

What cash prize should i offer when posting contest? collapse

  • Website/Weblog Design ranges from minimum $250 to maximum $10,000*
  • Logo/Branding Design ranges from minimum $150 to maximum $10,000*
  • Print/Stationery Design ranges from minimum $100 to maximum $10,000*
  • Banner/Ads Design ranges from minimum $100 to maximum $10,000*
  • Graphics/Icons/Buttons Design ranges from minimum $100 to maximum $10,000*
  • Illustration/Mascot Design ranges from minimum $100 to maximum $10,000*
  • Product/Packaging Design ranges from minimum $150 to maximum $10,000*
  • T-shirt Design ranges from minimum $100 to maximum $10,000*
  • Other Design ranges from minimum $100 to maximum $10,000*
  • *Contests above $10,000? please contact our support team for a special launch.

How do i get the best design(s) that i want? collapse

Very good question. This is one of the most important questions here. To ensure you get the very best design(s) that you want, below are the following you need to do:

  • Make the price of the contest very attractive and considerate
  • IMPORTANT: Make the description of your contest very clear and easy to understand with all details included. This will help designers a lot!
  • Guaranteed contests attract the best designers as they are sure a cash award price will be awarded. Competition is tough for guaranteed contests and really bring out the best from the designers.
  • Make sure you give feedbacks on most, if not all submitted designs. This will help the designers to know what to add or remove in the next designs they plan to submit. Feedback is very important and will defnitely improve the quality of designs you get for your contest.

What currency do i pay with? collapse

ContestDesigns.com deals with the United States Dollars, USD only. All other currency will be converted to the United States Dollars, USD.

How does ContestDesigns.com process payments? collapse

All costs and payments are processed securely by PayPal.com So be rest assured your are in safe hands. PayPal accepts Visa, MasterCard, Discover, American Express, and Bank payments.

Do i get charged any fees apart from my award price? collapse

No. We do not charge contest holder any fees at all.



Submitted Designs

This section answers questions concerning dsigners submitting designs.

Can i use Stock Photos or clip art images? collapse

NO most of the time. The straight and simple answer and is DON'T use any stock photos or clip arts except if the license is tranferable. In most cases the license is not tranfrable so please make sure you use only your own images, or photos.

What kind of designs can i report? collapse

Any design that is abusive, a replica/or stolen design, or that violates the contest designer guidelines and/or the terms and policy of the website.

How do i report a submitted design? collapse

If you feel a contest violates the guiding rules to launching a contest on ContestDesigns.com, just click the "report this contest" link next to the contest title and explain in details what the problem is, and the support team will be glad to deal with the issue immediately. We really appreciate your help in reporting a contest that violates our terms of service and policy.

How do i submit a design? collapse

Submitting a design is really simple. After you have read the details of the contest description, all you need to do is to click the submit a design button, and upload your design in the allowable formats usually limited to 5MB.

What are the guiding rules to compete in a design contest? collapse

Checkout the contest dsigner guidelines page to read fully on this.

What file formats are allowed for designs? collapse

Allowable file formats to submit designs are the popular .JPG, .GIF or .PNG and for transfering design to contest holder if a winner of a contest, file/folder formats are .ZIP or .RAR.

Am I obligated to make changes after contest is ended? collapse

No you not if you don’t want to, but we recommend that you do so if thats what the contest holder wants especially when its a minor change or tweak. Most designers will do some tweaking or minimal revisions for free, but will charge for more involved revisions for a reasonable price. However, you have the say to whatever you decide, as long as it is after the contest. Be smart about it, so you don't ruin your relationship with the contest holder.

How come i received a low rating? collapse

A low rating for your design doesn't necessarily mean your design skill is bad or anything, it only means that you haven't satisfied the contest holder based on what he/she wants. You know you are designing for someone else so you have to make a design that conforms with what the contest holder wants. In some cases we have designers come up with excellent designs and the contest holder is not satisfied with the design, just because it doesn't have what they want. So design smart and ask questions to get the full picture.

How do i get paid? collapse

Important question.
All contests are prepaid to ContestDesigns.com whether "Prepaid" or "Guaranteed" Contests. For "Prepaid" contests, if the contest holder chooses to award the price to the winning designer, then we process the payment to the winning designer. For "Guaranteed" contests, a winner will be chosen. So after the contest ends, the payment is again processed by us to the winning designer.
NOTE: There is a 10% handling fee to process payment and will be deducted from the cash award value noted for the contest.

Why should i report a contest or design? collapse

Reporting a contest when you see something wrong or bad will help keep ContestDesigns.com a great community for the contest holders and contest designers we serve. It will make us continue to provide the best possible service with ease. Please report any contest, designs or designer if you see the following:

  • Incorrect Category
  • This is for contests that are posted/launched in the wrong category. For example a website design contest in a logo contest is surely a wrong/incorrect category.

  • Inappropriate Content
  • Inappropriate content include abusive or sexual content in designs. Please report these kind of designs immediately you see them. It will help keep the website safe from unwanted abuse.

  • Services We Don’t Provide
  • Please report any case of any service we do not offer like a contest advertising a particular website or product which is very obvious and direct.

  • No Winner Chosen After 7 days
  • When you notice a contest has ended and after 7 days, you haven't receive any confirmation from the contest holder. Usually guaranteed contest, the cash award will be awarded to a winner(s), and in the case of prepaid contest, a winner may and may not be chosen, but still let us know if you don't hear anything if you won a contest.

  • Unusual or Suspicious Activity
  • Unusal activity can include any other abnormal behaviour or act on the website. Please report these kind of issue when you notice them.



Design Ratings

This section answers questions concerning rating designs on the website.

Why is their design rating? collapse

Design rating helps to make sorting out designs easy and fast. It is very important that contest designers and contest holder alike both rate designs when necessary to make designers to what next to add/remove from their next submissions.

Who is/are allowed to rate desisgns? collapse

Everyone is allowed to rate designs, both the contest designers participating and other non-participating designers and the contest holder can all rate designs.

Why is it good to rate designs? collapse

Design ratings help to make deciding on the best designs really fast and easy. You can easily sort out the highest rated designs and give feedbacks and also keep track of a set of designs. So please rate , rate and rate!


Cash Award Payouts

This section answers questions concerning cash award payouts to the winning designers of any launched contests on ContestDesigns.com

100% Cash Payout Guaranteed! collapse

You win a contest, you will get paid. No matter what country you are on the planet, you will receive your cash award price. Its the guarantee we stand by any day, forever.

When do i get paid? collapse

If you have won a contest, Congratulations!. The next step is the design handover step. All you need is to tranfer the rights of the design to the contest holder. All you need is to send the files in ZIP or RAR formats (compressed formats) to the contest holder.

How do i get paid? collapse

Below are the several ways we can pay the winning contest designers.

  • PayPal
  • Western Union*
  • Money Gram*
  • Money Bookers
  • World Pay
  • Alert Pay
  • Others
  • * Please note that the handling fees for Western Union and Money Gram are 15% and for the others it is 10%. So please try as much as possible to request payout with the other forms of payouts.

How long does it take to get paid? collapse

When you win a contest, and have send the fles to the contest holder, and the contest holder has confirmed the files. What you need to do next is contact the support team about how you want to get paid. There are different options of getting paid, and all those will be explained to you. The process takes between 3 to 7 days on average depending on what payment method you choose.

What if a GUARANTEED contest is not awarded? collapse

A guaranteed contest MUST be awarded. So in any case where the contest holder is delaying things, we will resolve the issue and award the necessary contest designer(s).

What is Handling Fees? collapse

Handling fees is the amount that is deducted from the contest cash award price when paying the winning designer. This handling fees covers the fees to process and send payment to the contest designer no matter what country he/she stays on the planet!. It is our guarantee to ensure all contest winner receive their cash award, so we use the handling fees to make this a reality that never fails.

Why do you charge Handling Fees to designers? collapse

Handling fees is charged to process and send payments from one person to another/one country to another costs money. So the handling fees cover all of the fees that the payment company/agency charges and also for keeping ContestDesigns.com up!

Why does Western Union payout cost so much? collapse

Really we got the same question to ask them? But i mean Western Union is a very reliable alternative method of payments when PayPal fails to include a location/country. Money Gram costs close to the same too. Our advice try as much as possible to open a PayPal account or MoneyBookers or Alert pay; they offer much cheaper payment processing rates.


User Accounts

This section answers questions concerning managing user accounts on the website.

How do i pick the best passwords? collapse

It is best to use a very strong password so no one else can gain access to your user account. When chosing your password make sure you use Upper case, Lower Case, Symbols and several other characters to make sure you have a really strong and very easy to remember password.
Also make sure you use an e-mail address that you regularly use so you can reset your password whenever you forget it.

Why should i use my most important email address? collapse

It is very important that you use an email address that is very important and mostly use so you can always gain access to your user account incase of any problem like forgotten passwords etc. For contest holder, it is important that you get updates on your contests and receive all important converstaions and design files so it is very important that you check your email always when your contest is on. For contest designers, you need to keep constant eye to your email for any notifications or conversation that may be sent to you.

What should i do to make my user account secured? collapse

  • Make sure you chose a very strong password.
  • Make sure you log out when not leaving the site.
  • Make sure you hide your passwords from friends and family, when necessary.

How do i change my password? collapse

Changing password is very easy. Just click the "forgot your password" button and enter your email address to get the reset password confirmation to reset your password. When you receive your new password you can login and change the new password to your choice.

How do i edit my profile details? collapse

You can edit information about your profile in the account center. Just go to the profile section and edit your profile information and save.

Why should i put my valid paypal email address? collapse

Why not? You don't want to get paid?
It is very important that contest designers use their valid paypal email address (if they have one) so they can receive their contest payments fast and easy, when they win a contest.

Why should i put my real country? collapse

It is very important to put the correct country on your profile so we can know what method of payment will benefit you when processing your cash award prize. Also it helps us know where our contest designers are coming from and where our contest holders come from too.

Can i have more than one account? collapse

No. You cannot have more than one account. You can post a contest and submit a design with one account. IF you open an account as a contest holder, you can use the same account to participate in contests if you want to win a contest.

How do i change my username? collapse

You can change your username from the account center. Just go to the profile section and chnage your username and save.

Can i delete my account? collapse

Right now NO. You can not delete your user account if you chose not to use the website again. This may become available in the future.

I have accidental access to someone else's user account collapse

If you notice you have access to another user account, please and please logout immediately. This can happen due to bugs and errors on the website and when this happens, we plead that you log out and report the issue to our support staff.


Copyrights

This section includes the FAQs on Copyrights issues. You can read throught each questions and answers to understand what we have to offer to control the issue of copyrights among users of our site.

How is copyright issues tackled? collapse

The issue of copyrights is pretty straight forward.
A contest designer owns the copyright of his/her design until after the copyright has been tranfered fully to the contest holder in the case of the design been chossen as the winning design. When a contest designer is giving away the winning design to the contest holder, he/she is agreeing by the terms and policy of the website that he is tranfering the full copyrights to the contest holder and the contest holder now has the full rights to use the design for whatever they desire. Also important is that the contest designe rnow looses the right to the design. This is very important. Please contact our support team if you need further explanation about this.

What if someone steals my design? collapse

If anyone steals or replicates your exact design, it is your responsibility to report such issue to our support team so we can immediately resolve the issue.

How do i report a copyright issue? collapse

When you notice any problem with copyright on the website, it maybe someone using an image or photo or even design they have no right to in their design, just report the issue to our support staff so we can find a fast possible solution. We are always ready to resolve anything that will be of problem on the site and you can only help us achieve this.

What if someone steals my design? collapse

If someone uses or steal your same design, report it right away.

How do you deal with intellectual property and rights? collapse

We treat intellectual property very seriously, so in which ever case you notice someone is using your property on the website. Please report it right away. Also remember that to file a takedown notice under the DMCA — an act that will result in the immediate removal of a contest or design — you must hold the copyrights to the content in questionas it is required by the law!
The process is designed to make reporting these alleged infringements easy, while at the same time reducing the number of notices that are fraudulent, malicious, untrue, unsubstantiated or difficult to understand.
Keep in mind that you'll be liable for damages, including costs and lawyers or attorneys fees, if you materially misrepresent that an activity is infringing your copyright.

What Fonts are allowed in designs? collapse

You can use whatever font you desire, BUT you have to inform the contest holder of the font and make them purchase the full rights of the font if your design is selected as the winning design. You should discuss this with the contest holder before the contest ends.

What is the Copyright Contract involved in transfer of rights? collapse

By the end of all contests both the contest designer and the contest holder will need to agree to the terms of the intellectual on the wite. This will take care of the transfer of the intellectual property/ownership of the winning design from the contest designer to the contest holder. If you have question about this please contact our support team for further explanation.


General

This section answers other general questions about contest designer, contest holder, www.ContestDesigns.com and the issues guiding all activities on the website.

I noticed a bug or problem with the website...What should i do? collapse

Whenever you notice anything wrong on the website, the best thing is to report it or contact us about the problem. We will try to keep track of all activities but if you find out first please buzz us.

How do i suggest a fature on the website? collapse

We listen to everyone, even our competitors. So if you have any suggestion, feedback, argument please contact us and we will be more than happy to discuss or resolve the issue.

Will my feedbacks fro the website be considered? collapse

All feedbacks will be considered, and not necessarily be implemented. We love feedbacks, so if you got one please let us know.

What is PREPAID contest? collapse

A "Prepaid" contest is a contest where the contest holder prepays the whole cash award price for a contest to ContestDesigns.com with no guarantee if the contest holder will award the price at the end of the contest or not. At the end of the contest the contest holder decides whether or not to pick a design as the winning design or not. If a design is picked as the winning design, then the cash price will be awarded. If not then the money will be refunded back to the contest holder.

What is GUARANTEED contest? collapse

A "Guaranteed" contest is the a contest where the contest holder prepays the whole cash award price for a contest to ContestDesigns.com with the guarantee to award a cash price at the end of the contest. This type of contest attracts the best designers as they are sure a winner will be chosen and competition is really huge for guaranteed contests.

How do i contact the support team? collapse

To contact the support team, just go to the support center and click the contact us button to contact the support team.

Want "Special Contest", more than $10,000? collapse

If you have a special requirement for your design needs and need to launch a contest more than the set maximum on ContestDesigns.com, please contact our suppor team right away and we will start to work with you.

Can i help promote the website to help the cummunity grow? collapse

Certainly yes. You can help us spread the word about ContestDesigns.com to the world. Our targets are the individuals, entrepreneurs, small, medium and large organizations who need help with anything design. We also want the best designers out there, from anywhere in the world.

Who can i tell about ContestDeisgns? collapse

As said earlier our focus are the individuals, entrepreneurs, small, medium and large organizations who need help with anything design and web, logo, illustration, cartoonist and mascot designers from around the world.